POLICIES

RESERVATIONS AND CHANGES

BOOKING YOUR STAY

Reservations:

Every guest reservation is important to us. For your convenience, you can call or make reservations online.

Call 207-236-6250 between 10:00 AM and 8:00 PM EST and we will be happy to take your reservation over the phone or use our secure website to check availability or make an online reservation.

Deposits:

A $50.00 deposit, per room, is required to confirm your reservation. For your convenience, we accept Visa, MasterCard, American Express, or Discover credit cards. The remaining balance of your reservation is automatically processed on the day of your arrival using the same credit card.

Confirmation: 

You will receive an email confirmation within 24 hours of making your reservation. Please read the confirmation carefully to ensure all information is correct.

Changes/Cancellations:

If your travel plans change and you must cancel your reservation, please contact us at least 7 days prior to your arrival date to cancel your reservation. You will be refunded your deposit minus a $25.00 credit card processing fee.

If you must cancel with less than 7 days notice, shorten your stay, or check-out early please understand that we must ask you to take responsibility for your entire reservation.

If you made your reservation through a third-party website such as Booking.com, Expedia, HotelTonight, Airbnb, or others, you are bound to the cancellation policies agreed to when booking on their website. The cancellation and deposit policies on their websites may differ from our standard policies. Any reservation made on a third-party website must be canceled through the third-party website.

We encourage guests to consider purchasing travel insurance in the event an emergency arises that impacts your travel plans. A visit to insuremytrip.com to compare affordable options might be worth your travel investment.

Pets: 

Due to the age and size of our property, Elms of Camden does not accommodate pets.

Smoking:

Elms of Camden is dedicated to providing its guests, visitors, and employees with a safe and healthy environment. Therefore, Elms of Camden is a 100% smoke and vape-free facility. We support an environment where guests and employees are not exposed to the harmful effects of secondhand or thirdhand smoke/vape.

Occupancy:

Rates quoted for rooms are for single or double occupancy.